We manage your touristic apartment

We offer a comprehensive management that includes the start-up and if necessary the decoration of the apartment, professional photography, the creation and optimization of ads, booking management, guest service, cleaning, maintenance, and price optimization. We take care of the whole process so that you can monetize your property without worries.

You just need to own an apartment and contact us. Our team will guide you through the whole process, from the incorporation of your property to our platform until the first reservation. Throughout the entire relationship we will be available to help you with everything you need.

Yes, we provide detailed and transparent reporting on bookings, revenue generated, rates charged and the overall performance of your property. You will also have access to a super complete and detailed intranet so that you can keep track on a day-to-day basis. This will allow you to make informed decisions about your rental.

You can contact us by phone during office hours and by email specifically for owners 24/7. Our customer service team is available 24 hours a day, 7 days a week and if there is any emergency they will quickly get in touch with us.

We use advanced dynamic price management tools that adjust rates in real time based on demand, seasonality and guest profile. This ensures that your property is always competitive and maximizes your revenue.

Profitability varies depending on factors such as location, property type, demand and seasonality. Our team will provide you with an initial estimate based on these factors by showing you similar apartments and their progression over the years. This way you can be sure that we will optimize the rates to maximize your profits.

Payments are made on a regular and timely monthly basis, usually within 5 to 7 days of the following month. The money is deposited directly into your bank account.

We use a guest verification system based on reviews, ratings and identity documents. In addition, we have a 24/7 care team to resolve any incident that may arise during the stay.

In case of damage, we take care of the entire claim process. All the platforms we use offer protection in case of damages caused in bad faith. We also have a liability insurance that covers all possible problems that guests may have in the apartment.

Our guests are verified and committed to the quality standards of our platform. Most of them are looking for short stays and are responsible people who value comfort and good treatment. The Basque Country is an area where many families and groups of friends come to enjoy the gastronomy and the area. It is not a party destination so incidents of this type are practically non-existent.

We manage the cleaning and maintenance between bookings. We ensure that your apartment is in perfect condition for each guest. We also offer additional maintenance and repair services if needed. We have a trained housekeeper to instruct and control all cleaning staff. We also have our own maintenance team so as not to depend on third parties and complicate the operation for everyone.